VAT law provides certain reliefs for people who are “chronically sick or disabled”.
Goods within our 'Continence Care' product range are currently relieved from VAT when supplied to these people.
If you qualify for VAT Zero Rating you must complete the VAT Exemption Declaration Form
(you must be a registered user to access this form).
There are severe penalties for making a false declaration. If you are in any doubt as to whether you are eligible to claim relief from VAT, you should consult your local VAT office on 0845 010 9000 before signing the declaration.
If you are a new customer who is eligible for VAT relief, you may make one VAT-free order before completing the VAT Exemption Declaration Form. After this, you must complete the form to claim for permanent VAT exemption on any further orders.
Please note that that you CAN complete this form on behalf of another family member. If you decide to do so, please let us know who is completing the form for which family member. Full names need to be provided for both persons.
To make use of this one-off VAT-free order, please use the following VAT Exemption Discount Code:
VAT Exemption Discount Code: VAT2012
The discount code can only be used on all products within our 'Continence Care' product range.
The discount code MUST NOT be used by those who DO NOT qualify for VAT Zero Rating.
Instructions on how to use the Discount Code
Terms and Conditions of the Discount Code